Privacy Policy

Effective Date: August 11, 2025

At Kalqirethnov Holdings Ltd, we prioritize keeping your personal information safe, in line with South Africa’s Protection of Personal Information Act (POPIA) and other relevant regulations. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our online trading platform and financial trading tools.

1. Data We Gather

We may collect the following types of information on our piattaforma di trading:

Contact Info: Your name, email, phone number, and other details you provide when signing up, filling out forms, or reaching out to us.
Financial Details: Information needed for account verification, like ID documents, bank details, or proof of address, as required by FSCA rules.
Usage Insights: Data on how you use our website and platform, including your IP address, browser type, device details, and pages you visit.
Cookies and Trackers: Information collected through cookies to improve your experience and analyze performance. Check our Cookies Policy for more details.

2. How We Use Your Data

We use your information to:

Deliver and enhance our piattaforma di trading and services.
Verify your identity to meet regulatory standards, such as anti-money laundering (AML) and know-your-customer (KYC) requirements.
Connect with you regarding your account, transactions, or support questions.
Send promotional updates, like newsletters, if you’ve opted in.
Analyze site usage to improve functionality and your experience with our financial trading tools.

3. Legal Grounds for Data Processing

We process your data based on:

Your consent, where relevant (e.g., for marketing emails).
The need to fulfill our contract with you (e.g., providing access to our online trading platform).
Legal obligations, such as those set by the FSCA.
Our legitimate interests, like improving services or preventing fraud, as long as your rights aren’t compromised.

4. Sharing Your Data

We may share your information with:

Regulatory bodies, like the FSCA, to meet legal requirements.
Trusted third-party providers (e.g., payment processors or IT services) who help us run our platform, bound by strict confidentiality terms.
Authorities or law enforcement if required by law or to protect our rights.

We never sell or lease your data to third parties for marketing.

5. Data Protection

We use robust measures, like encryption and access restrictions, to shield your data from unauthorized access, loss, or theft. While we strive for top security, no system is entirely foolproof.

6. Your POPIA Rights

Under POPIA, you can:

View the data we hold about you.
Request corrections to inaccurate or incomplete information.
Ask for your data to be deleted, subject to legal obligations.
Object to or limit data processing in certain cases.
Revoke consent for data use, where applicable.

7. Data Storage Duration

We keep your data only as long as needed for the purposes in this policy or as required by law, such as retaining financial records for seven years per South African regulations.

8. Cross-Border Data Transfers

Your data may be sent to and processed in countries outside South Africa, where our service providers operate. We ensure these transfers meet POPIA standards with proper safeguards in place.

9. Policy Updates

We may revise this Privacy Policy as needed. Updates will be posted here with a new effective date. We encourage you to check back regularly to stay informed.

10. Contact Us

Have questions about this policy or our data practices? Reach out to us at:

Email: support@kalqirethnov.com
Phone: +27 87 592 3761
Address: 56 Margaret Mcingana Street, Newtown, Johannesburg, Gauteng 2001, South Africa